First Aboriginal COVID-19 vaccination milestone reached, but a gap remains

5th October 2021

Thanks to the contribution of general practice, half of all eligible Aboriginal people in NSW received their first COVID-19 vaccine by mid-September. But with easing of restrictions in NSW fast approaching, it’s important Aboriginal people aren’t left behind in double-dose vaccination targets.vaccine-postcard-kelvin_Page_1

Aboriginal people are at increased risk of acquiring and developing serious illness from COVID-19, yet vaccination rates of Aboriginal people in NSW lag behind non-Aboriginal people, in some areas by up to 30 per cent (first dose coverage, Source: Australia Immunisation Register, 30 September 2021).  Because of this, Aboriginal people still require priority access to a COVID-19 vaccine.

NSW Health asked GPs, practice nurses and practice managers to share strategies to increase vaccination rates among their Aboriginal patients. This is what they recommend:


Contact your Aboriginal patients and offer priority vaccination

Advertising your vaccine-provider status helps, but pro-actively contacting your Aboriginal patients for a vaccination appointment will have a bigger impact: a phone call for some, SMS for others.

Use the opportunity to encourage your Aboriginal patients to bring their whole family/household to get vaccinated, and consider including web links to patient vaccine information in SMS message, including Q&A’s and information flyers.

Consider setting aside dedicated vaccination appointments for Aboriginal people each week, and ensure they are a priority when creating waitlists or when filling cancellations.


Give people the opportunity to identify as Aboriginal by asking the question

When people enquire about or book in for COVID-19 vaccination, asking the Aboriginal status question enables you to prioritise Aboriginal patients for appointments.

Accurate Aboriginal identification allows you to provide quality clinical care and is an opportunity to register patients for the CTG PBS Co-payment program. Aboriginal identification is also key to accessing funding under the Practice Incentives Program Indigenous Health Incentive. All patients should be asked the standard identification status question, consistent with RACGP recommendations and Standards for General Practice.

Making your practice inclusive and welcoming for Aboriginal people encourages self-identification (for vaccination and visits for other reasons). These practical steps will help in providing culturally safe healthcare and this printable reminder will keep Aboriginal patient identification top of mind.


Initiate conversations about vaccination with Aboriginal patients when they attend for other reasons

Use practice software prompts and action lists to identify Aboriginal patients during consultations, and ask about vaccination.

Information to help you discuss vaccination with Aboriginal people is available here. Aboriginal Health Workers in local Aboriginal Community Controlled Health Services can also support conversations about vaccination.


Promote vaccination to Aboriginal patients inside your practice and through other patient communications

Take advantage of your patients’ focused attention and run videos on your waiting room TV screens. The NSW Health “Yarn-Up” series is popular, so use Episode 1, Episode 2 and Episode 3 on rotation.

Displaying posters designed for Aboriginal people and having patient brochures available helps, as does posting about vaccination on your website and social media. You can share posts from the NSW Health pages (Facebook, Twitter, Instagram and TikTok) or create your own using our social tiles and videos.


If you don’t offer the preferred vaccine, help Aboriginal patients find another provider

If you’re not providing COVID-19 vaccination, or don’t have the preferred vaccine available, refer your Aboriginal patient to a local Aboriginal Community Controlled Health Service, an Aboriginal-specific Local Health District service or a local pharmacy vaccine provider (this may involve helping your patient make an appointment).

Not all patients will be comfortable attending mass vaccination clinics, so finding a clinic that suits their needs is important. Being familiar with other vaccine providers in your area will help. More options are coming on-line each week.

Recent improvements mean it’s now easier for patients to find a clinic, register and book an appointment via the Vaccination Clinic Finder. This requires internet access, so offering help to access the portal will assist.


If transport is an issue for your Aboriginal patients, consider offering in-home visits

Earlier this year, the Australian Government implemented MBS new funding arrangements to improve the viability of administering of COVID-19 vaccines via in-home settings. The new MBS item number (90005), when combined with an assessment to determine a patient’s suitability and administering the dose itself, makes a home-visit delivery model more feasible.


Additional information/support

And finally, if you have questions or would like additional resources to support Aboriginal people around COVID-19 vaccination, get in touch with NSW Health.

<< Previous | Next >>