Mental Health

Information for people living in South Western Sydney

There are a range of support options for people living in our region. South Western Sydney Primary Health Network (SWSPHN) supports a variety of mental health services for local people. This includes services for children, young people and adults. There are services available to support Aboriginal & Torres Strait Islander peoples.

Some mental health services may need a GP referral. Other services are self-referral and do not require a GP referral or a mental health treatment plan.

Download the 2021 Primary Mental Health, Suicide Prevention and Drug and Alcohol Services Directory.
All services detailed in the directory are free for individuals accessing them

All our services are free for people using them.

Local Mental Health services needing a GP referral

These services aim to meet the mental health needs of a number of key priority groups under a stepped model of care ranging from low intensity support through to severe and complex needs. Talk to your GP to find out if a service may be suitable for you. #TalktoyourGP

Find out more about local mental health services needing a GP referral.

Local Mental Health services with no GP referral needed

South Western Sydney PHN has also commissioned established mental health service providers, Bolton Clarke and Lifeline, to support people directly, no referral needed, with their mental health needs. We also support Connector Hub, a non-clinical psychosocial service for people living with severe mental illness. Anyone can refer an elgibile person to Connect Hub (this inlcude self-referral).

NewAccess provides a low intensity cognitive behaviour therapy (CBT) program that helps people set practical goals and deal with the early signs of depression and anxiety. The NewAccess service is available via the phone or through face-to-face support. The service has been developed by beyondblue and is run by One Door Mental Health and Community Links Wellbeing.



Lifeline Macarthur

South Western Sydney PHN has also responded to significant need for a regional response to suicide prevention by commissioning Lifeline Macarthur.

Lifeline Macarthur

You do not need a referral to access either Lifeline Macarthur or NewAccess.

Connector Hub is a flexible new psychosocial service that supports people living with severe mental illness to achieve their goals and improve wellbeing. Connector Hub is delivered by One Door Mental Health, in partnership with Flourish Australia.

63772_Connector Hub logo
Connector Hub

Anyone can refer an eligible person to Connector Hub. This includes self-referral or referral from family, friends, carers or health professionals.

Continuing To Be Me is a free mental health support program to help people living in aged care facilities. The C2BMe Program is delivered by Parramatta Mission. People participating in the program are supported to continue to live with dignity. They receive individual psychological therapy and/or group sessions.


A GP referral is not necessary. Self-referrals from people wanting to participate in the program and/or relative/carer referrals are accepted and assessed.

Continuing To Be Me

What is mental illness?

Those with a mental illness often have differences in their thinking, mood or behaviour associated with significant distress and impaired functioning. Examples include: mood disorders like major depression and bipolar disorder, schizophrenia, and anxiety, personality and eating disorders.

In South Western Sydney more than 102 000 people aged 15 – 85 years can be diagnosed with a common mental illness in any one year. These include: 44 155 with any mood disorder (including depression), 36 321 with any substance disorder, 142 437 with any common mental disorder, and another 3560 with a psychotic disorder.

What is stepped care?

Stepped care is a form of proven mental health care delivery where the service is matched to your mental health needs. The ideal treatment is the least intensive and least intrusive. Importantly, the decision is driven by you instead of a one-size-fits-all approach. The stepped level of care is changeable, and the health care professional will work alongside you to monitor your mental health needs so that step-up or step-down of services can be changed as required.

Stepped Care is made up of ten key principles for effective and inclusive service delivery. These principles aim to provide flexibility and easy access to a range of services which match your needs. This includes a focus for low intensity and early intervention services across South Western Sydney that include psychological support as well as support from non-clinical mental health professionals who have been trained in practical and effective approaches to reduce stress and proactively deal with anxiety. Low intensity services are designed to support you manage day-to-day pressures by making practical goals for change whilst building your resilience. Psychological support is also available to those with mild-moderate mental health needs. Accelerated access is made available to those with urgent needs and services within the stepped care model are also designed to target groups who are at risk. All services provided include a recovery oriented approach, which puts you at the centre of care provided and enables you to have all the options and tools required to reach your goals.

SWSPHN has used the stepped care model and consulted with relevant stakeholders and consumers/carers in the community to design a range of mental health programs that will provide mental health support for all levels of need. Our approved referrers and central intake team will work with you to determine the best service to suit your needs, supporting you to move up and down stepped care services, as required.


Five way to wellbeing

Five Ways to Wellbeing is a mental health campaign from South Western Sydney Local Health District’s mental wellbeing team.

The campaign is based on the following principles:

  • Connect - with the people around you, your family, friends, neighbours, colleagues and spend time developing these relationships
  • Give - of your time, your presence, your words, volunteering
  • Be Active - do what you can, enjoy what you do, move your mood
  • Keep Learning - embrace new experiences and opportunities
  • Take Notice - be mindful, appreciate little things, savour the moment, be in the moment.

By doing these five things every day, people can achieve better mental wellbeing.

For more information see their website.

More Information

Talk to your GP to access a mental health service in your region, or for more information on mental health.