How to assist your patients with their COVID-19 enquiries

 

Call the National coronavirus hotline on 1800 020 080

Call this line if you have any questions about COVID-19. The line operates 24 hours a day, 7 days a week.

 

To assist your patients with their queries about COVID-19 testing and vaccination we recommend the following resources:

 

general practice staff offering advice to a patient while wearing a facemaskFor COVID-19 testing locations throughout South Western Sydney

Visit the COVID-19 testing page on this website or get your patient to call the National Coronavirus hotline on 1800 020 080.

 

For COVID-19 vaccination locations throughout South Western Sydney

 

For all other general enquires about COVID-19

Get your patient to call the National Coronavirus hotline on 1800 020 080.


PHN’s role in COVID-19 testing and vaccine rollout

South Western Sydney PHN assists GPs and practices to rollout the COVID-19 vaccination across the community by

  • Delivering the latest health advice from the Department of Health and NSW Health to GPs through South Western Sydney
  • Accepting COVID-19 vaccine EOIs from practices on behalf of the Department of Health and supporting onboarding of practices to provide COVID-19 vaccinations
  • Assisting practices with the procurement of COVID-19 vaccination supplies such as PPE
  • Reporting to the Department of Health on statistical data related to COVID-19 from within South Western Sydney.

PHNs cannot make decisions on the national COVID-19 vaccine rollout, and we cannot take bookings or give advice to your patients. Therefore it is strongly recommended that you advise your patients to call the National Coronavirus Hotline on 1800 020 080, or visit the Department of Health website for the answers they seek.

For GP and practice enquiries, please phone South Western Sydney PHN COVID-19 team on 4632 3000 or email covid19@swsphn.com.au.

 

Call the National coronavirus hotline on 1800 020 080

Call this line if you have any questions about COVID-19. The line operates 24 hours a day, 7 days a week.