Information for health professionals working in South Western Sydney

Updated: 26 February 2021

Find local COVID-19 information for health professionals below:

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Updates on COVID-19 can also be found in Practice Pulse
- our monthly newsletter for GPs

Information for primary healthcare providers

NSW Health

Department of Health

Other useful links

Updates for primary healthcare providers 
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Update on PPE risk level in NSW Health facilities (23 February 2021)

NSW Health has advised that all NSW local health districts and specialty health networks have moved to green alert – low transmission. This advice applies to hospital and community health settings. For more information about what precautions apply, visit the COVID-19 Infection Prevention and Control Response and Escalation Framework.


Screening advice for NSW Health facilities and home care service providers

The COVID-19 advice for residential disability care facilities, residential aged care facilities and home care services in NSW has been updated as at 22 February 2021:

The key messages are:

  • Staff and visitors are not required to wear a surgical mask in a residential care facility located in NSW
  • Home care service provider staff are not required to wear a surgical mask during home visits
  • There are no restrictions on the number of visitors a resident can have each day or at any one time in residential care facilities in NSW

Mask distribution in South Western Sydney
Our PHN is committed to delivering masks to practices across all seven LGAs as they become available through the National Medical Stockpile.
If your practice requires masks urgently, please continue to contact your PSO or call us on 4632 3000 to request masks.

Any practices actively testing patients for COVID-19 are asked to contact COVID-19 Response Coordinator Lisa Nguyen at so we can flag with the Australian Government Department of Health for future resourcing.

These suppliers currently have stock of PPE for purchase (updated 12 February 2021):

Collection of nasal and throat swabs - guidance
(added 18 June 2020)


Distribution of PPE through PHNs: Tranche 4, surgical masks and P2/N95 respirators for general practice, community pharmacy, and allied health - 13 May


COVID-19 mental health support & services

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For information about mental health services available in South Western Sydney and the referral process - see our Mental Health - information for health professionals page.

Specific COVID-19 mental health information, support, tools and resources for local residents is available on our COVID-19 Community Mental Health page.


Aged care - information for residental facility staff & health providers
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Aboriginal & Torres Strait Islander resources & information 
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COVID-19 resources in various languages

Settlement Council of Australia COVID-19 resources


Updates from the Chief Medical Officer
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Latest news from the Australian Government Department of Health - statements from the Australian Health Protection Principal Committee (AHPPC) on coronavirus (COVID-19), clinical updates and Chief Medical Officer's press releases.

Read the CMO coronavirus (COVID-19) 2021 newsletters for GPs: 
Friday, 26 February
Friday, 19 February
Friday, 12 February
Friday, 5 February
Friday, 29 January

Media releases 
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Information helplines 
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Coronavirus Health Information Line

Call this Australian Government Department of Health phone line if you are seeking information on COVID-19. The line operates 24 hours a day, seven days a week.

phone PHN blue icon 1800 020 080

Liverpool Public Health Unit (South Western Sydney LHD) 

phone PHN blue icon (02) 9794 0855

After Hours - Phone: (02) 8738 3000
(Liverpool Hospital) - ask for Public Health Officer on call

healthdirect helpline

Community members can call this number to speak to a registered nurse about their health concerns. The hotline is open 24 hours a day, 7 days a week.

phone PHN blue icon 1800 022 222


COVID-19 Vaccination Information for General Practices

COVID-19 Vaccination Information for Residential Aged Care Facilities

COVID-19 Pathology Collection & Testing

COVID-19 Cases in South Western Sydney


See COVID-19 information for community members