Coronavirus (COVID-19) - Information for community members


Updated: 1 April 2020

You can find up-to-date information about coronavirus (COVID-19) on the healthdirect website and using the links below.


COVID-19 Facts and FAQs

Get the facts and find out more about COVID-19 with the healthdirect 'Frequently Asked Questions' (FAQs) such as:


You can also use the healthdirect Symptom Checker tool to guide you to the appropriate healthcare action. 

Not sure if something you heard is fact or false? Go to the World Health Organsiation's coronavirus (COVID-19) myth busters tool.

Healthdirect coronavirus how to avoid infection infographic

Information in multiple languages

Important facts and frequently asked questions (FAQs) about COVID-19 are available in multiple languages.
This includes English, Chinese – Simplified and Traditional – Arabic, Bahasa, Farsi, Korean, Thai and Vietnamese.

Go to FAQs - Frequently asked questions in multiple languages (NSW Health)

For translated resources in additional languages, visit the Department of Health website.

NSW Multicultural Health Communication Service website 

Support for people using immune-supressing medications

Support for Older People, Families & Carers

You can find trusted COVID-19 information for older Australians on the healthdirect website. 

Coronavirus (COVID-19) information and support:

Dementia Australia have created some Dementia Help Sheets for COVID-19 for people living with dementia, their friends, families and carers to support them during the coronavirus (COVID-19) outbreak.

Coronavirus App & WhatsApp Channel

Stay informed:

You can use the Australian Government Coronavirus app to:

  • stay up to date with the official information and advice
  • important health advice to help stop the spread and stay healthy
  • get a quick snapshot of the current official status within Australia
  • check your symptoms if you are concerned about yourself or someone else
  • find relevant contact information
  • access updated information from the Australian Government
  • receive push notifications of urgent information and updates

New COVID19 App


Information Helplines 

Coronavirus Health Information Line 

Call this Australian Government Department of Health phone line if you are seeking information on novel coronavirus.
The line operates 24 hours a day, seven days a week.

phone PHN blue icon1800 020 080


healthdirect helpline 

Call this number to speak to a registered nurse about your health concerns.
The hotline is open 24 hours a day, 7 days a week.

phone PHN blue icon1800 022 222

Healthdirect coronavirus where to go for information and support infographic_12032020