Health and Technology



Welcome to the eHealth for Practitioners page (if you are a health consumer, i.e. a patient, visit our eHealth consumers page)


Using technology to better care for patients

eHealth is defined by the World Health Organisation as "the combined use of electronic communication and information technology in the health sector". 

It refers to the health care components delivered, enabled or supported through the use of information and communications technology.

It may involve clinical communications between healthcare providers such as online referrals, electronic prescribing and sharing of electronic health records. It can also provide access to information databases, knowledge resources and decision support tools to guide service delivery.

The Australian Government defines eHealth as "the electronic management of health information to deliver safer, more efficient, better quality healthcare" and is committed to eHealth and facilitating the transition of paper-based clinical record keeping to electronic means for better information exchange.

South Western Sydney PHN can help your practice in its journey to be eHealth-ready. Talk to your Practice Support Officer (PSO) or call the eHealth team on 1300 179 765.

This YouTube clip illustrates eHealth in action:


Useful links, resources and frequently asked questions

Click on any of the below links to access useful information and resources.

Frequently Asked Questions for Healthcare Professionals

Healthcare Organisation Registration Guidebook

Healthcare Provider registration forms

Personally Controlled Electronic Health Record Provider Portal fact sheet

Prescription and Dispense View fact sheet

Practice Incentive Payment (PIP) information

PIP eHealth Registers

Public Key Infrastructure (PKI) and National Authentication Service for Health (NASH) information

National Health Services Directory