After Hours Care
What is the After Hours Program?
The South Western Syndey PHN After Hours Program aims to provide medical care for local residents who have an urgent health problem that cannot wait until regular services are available.
PHNs aim to address the after hours primary care needs of their local region and to ensure After Hours services are coordinated and appropriate to identified community needs.
The After Hours Program works collaboratively with key stakeholders throughout the SWSPHN catchment including General Practices, Local Health District, Aboriginal Community Controlled Health Services, pharmacists and aged care providers to plan, coordinate and support after hours health services.
We provide an opportunity to improve access to services that are tailored to the specific needs of different communities focusing on addressing gaps in after hours service provision, 'at risk' populations, and improving service integration.
If you are interested in providing after hours care, please email Svetlana.Aristidi@swsphn.com.au
The key objectives of the SWSPHN After Hours Program are:
- To enhance, where necessary existing services to ensure implementation of a sustainable GP After Hours service model to meet community needs
- To educate and disseminate information to the community regarding the after hours services available
- To take pressure off the local hospital emergencies departments
- To improve consumer access to safe and secure after hours primary medical care when their regular general practitioner is unavailable
- To ensure medical support is consistently available to South Western Sydney residents in the after hours period
After Hours GP helpline - call 1800 022 222
The After Hours GP Helpline is for people who have limited access to face-to-face GP services in the after hours period, people who have a health concern and require the advice of a GP, who don’t know where to access after hours care and who are not sure what they should do about their health concern.
Recent changes to the GP Helpline include transitioning to an outbound call model where callers are offered a call-back from a GP and a more targeted service for areas where there are limited face-to-face after hours GP services.